Legal Information

This Privacy Policy describes how Quantabit Solutions Ltd ("we", "us", "our") collects, uses, and protects the personal information of users ("you", "your") when you access our website quantabitsolutions.com or use our services.

By using our website or services, you agree to the terms described in this Policy.

1. INFORMATION WE COLLECT

We collect personal and technical information to operate effectively, deliver our services, and improve user experience. This includes:

We do not intentionally collect sensitive information unless necessary for providing services (e.g., API keys or credentials for system integrations), and such data is securely protected.

2. HOW WE USE YOUR INFORMATION

We use collected data for the following purposes:

We do NOT sell or rent your personal data to third parties.

3. SHARING YOUR INFORMATION

We may share your data only with:

• Trusted service providers (hosting companies, payment processors, analytics tools)
• Legal authorities, if required by law
• Contractors or team members working on your project (under confidentiality agreements)

All third parties are obligated to protect your information.

4. DATA SECURITY

We use industry-standard security measures, including:

• Encrypted communications (HTTPS)
• Secure credential handling
• Restricted data access
• Regular security audits

However, no internet transmission is 100% secure. You share information at your own risk.

5. YOUR RIGHTS

You may request:

• Access to your data
• Correction of incorrect information
• Deletion of data (where legally allowed)
• Copies of stored data
• Withdrawal of consent

6. CHANGES TO THIS POLICY

We may update this Policy periodically. All updates become effective upon publication on this page.

These Terms and Conditions ("Terms") govern your use of Quantabit Solutions Ltd and all services provided through our website quantabitsolutions.com

By accessing our website or purchasing our services, you acknowledge and agree to these Terms.

1. NATURE OF SERVICES

We provide digital services, IT solutions, software development, integrations, consulting, and related professional services ("Services").

No physical goods or tangible products are sold.

2. SERVICE ORDERS AND AGREEMENTS

• All service requests must be submitted via our website, email, or communication channels.
• Orders are confirmed only after payment or written agreement.
• You must provide accurate information for the successful delivery of services.
• Project timelines may vary depending on requirements, complexity, and client responsiveness.

We reserve the right to decline or cancel service requests that violate our policies or technical limitations.

3. CLIENT RESPONSIBILITIES

You agree to:

• Provide necessary access, credentials, and information required to fulfill services
• Ensure legality of all data and materials you submit
• Communicate clearly and promptly during the project
• Follow all applicable laws when using delivered services

We are not responsible for delays caused by missing or inaccurate client information.

4. PAYMENTS AND BILLING

• All fees must be paid according to the pricing provided before service delivery.
• Payments may be processed via third-party payment gateways.
• Taxes, fees, or bank charges (if applicable) are your responsibility.
• Work may be paused or withheld if payment is delayed.

5. DELIVERY OF SERVICES

Delivery includes digital documentation, code, software, integrations, or consultancy outputs.

Delivery timelines depend on project complexity.

We strive to meet deadlines but do not guarantee fixed delivery dates unless explicitly agreed.

6. INTELLECTUAL PROPERTY

• All content, software, designs, and materials developed by us remain our intellectual property unless a separate agreement transfers ownership.
• You receive a license to use delivered work for your internal business operations.
• Unauthorized copying, reselling, or redistribution is prohibited.

7. LIMITATION OF LIABILITY

We are not liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits
• Loss of data caused by third-party systems
• Issues resulting from client misuse or modifications

Our liability is limited to the amount you paid for the service.

8. SUSPENSION AND TERMINATION

We may suspend or terminate services if:

• You violate these Terms
• Payment is overdue
• Requests involve illegal or harmful activities

9. UPDATES TO TERMS

We may modify these Terms at any time. Continued use of our website or services indicates acceptance of the updated Terms.

This Refund Policy applies to all digital and professional services provided by https://quantabitsolutions.com/

1. GENERAL CONDITIONS

Because we provide digital, customized, and labor-based services, refunds are limited and may only be granted under specific conditions.

We do NOT offer refunds for:

• Completed services
• Delivered digital work
• Time spent, consultations, or labor already performed
• Client-caused delays or project cancellation
• Misunderstandings after service delivery

2. ELIGIBILITY FOR REFUND

You may request a refund only if:

• The service has NOT yet been started
• The service delivered is defective, unusable, or does not match the agreed scope
• A clear technical error occurred on our side

Requests must be submitted within 7 days of purchase.

3. NON-REFUNDABLE ITEMS

Refunds will NOT be issued for:

• Software development hours already completed
• Digital integrations, configurations, or deployments already executed
• Documentation, research, or analysis that has been delivered
• Third-party service fees or tools purchased on your behalf
• Work paused due to missing information from the client

4. HOW TO REQUEST A REFUND

To request a refund, contact us at:

• Phone: +923266205598
• Address: 34-B Faisal Garden, Johar Town, Lahore

Your request must include:

• Full name
• Order number
• Description of the issue
• Supporting evidence (if applicable)

5. REFUND PROCESSING

• If approved, refunds are issued within 14 business days to the original payment method.
• Processing time may vary depending on your bank or payment provider.

6. SERVICE SATISFACTION

For minor issues, we may offer:

• Corrections
• Revisions
• Adjustments

instead of monetary refunds, whenever appropriate.

7. POLICY MODIFICATIONS

We reserve the right to update this Refund Policy at any time.

Changes apply immediately after publication.